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Listening Quiz: Bảng Điểm Đánh Giá Hiệu Suất Nhà Phân Phối Quốc Tế – Easy Level
Th6 24, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main purpose of the conversation?
To discuss a new scorecard for evaluating distributors
To announce the top distributor for the month
To explain how to increase customer feedback
To plan a sales meeting with customers
Explanation:
Anna and Daniel discuss what should be included in a new scorecard for distributors, including sales, activity, and service.
2.
What will be used to measure sales performance?
A total score
Calls and meetings
Monthly sales numbers
Customer feedback
Explanation:
Anna says, “We can use monthly sales numbers” to measure sales performance.
3.
What two activities should be tracked on the scorecard?
Feedback and ratings
Sales and service
Calls and meetings
Monthly totals and rankings
Explanation:
Anna says, “We should track calls and meetings” when Daniel asks about activity.
4.
How will service quality be rated?
By combining all three areas
By counting meetings
By customer feedback
By monthly sales numbers
Explanation:
Anna says, “Customer feedback will show service quality.”
5.
Why does Daniel say, “This will help us choose the best distributors”?
He understands the scorecard will compare distributors using several measures
He believes the scorecard will be used to set sales prices
He expects the scorecard to replace all distributor meetings
He thinks customer feedback is the only factor in the scorecard
Explanation:
The conversation explains that the scorecard combines sales, activity, and service, so Daniel infers it can help select the best distributors.
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