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Listening Quiz: Theo Dõi Đề Xuất Một Cách Tôn Trọng Trong Các Nền Văn Hóa Khác Nhau – Advanced Level
Th5 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên xuất nhập khẩu (English for Import Export Specialist)
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1.
What is the main topic of Anna and Mark’s conversation?
How to write a sales email
How to follow up respectfully in different cultures
How to make customers respond faster
How to schedule a business trip
Explanation:
The conversation focuses on adjusting follow-up behavior to be respectful in different cultures, including waiting longer and using polite language.
2.
How long does Anna suggest Mark wait before following up?
A month
One or two weeks
A few days
Until the customer replies first
Explanation:
Anna says, “Maybe one or two weeks, not a few days.”
3.
What does Anna say Mark should use when following up?
Very short messages
Polite language
Casual jokes
Urgent reminders
Explanation:
Anna advises Mark to “Use polite language and show patience.”
4.
What can be inferred about Anna’s view of repeated follow-up calls or messages?
She wants Mark to stop contacting people entirely
She thinks follow-ups should never be used
She thinks they are always the best way to get results
She believes they may damage respect if they are too pushy
Explanation:
Anna says too much pressure can be disrespectful and advises against pushy messages or calls, so repeated pushy follow-ups may hurt respect.
5.
Why does Anna give Mark this advice?
To encourage him to stop all business communication
To help him avoid being rude and improve success
To ask him to contact customers every day
To show that quick follow-ups are always wrong
Explanation:
Anna explains that respectful follow-ups can build trust and improve chances of success, so her intention is to help Mark adjust his approach.
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