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Listening Quiz: Xin Lỗi Về Sự Cố Hệ Thống Giải Trí – Easy Level
Th6 10, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
A discussion about a vacation gift
A customer asking for a refund on a gift
A plan to buy a new entertainment system
A broken entertainment system and how it will be fixed
Explanation:
Emma apologizes because the entertainment system stopped working, explains that it will be repaired today, and mentions a small gift.
2.
What does Emma say they will do today?
Ask William to fix it himself
Replace the entertainment system
Cancel the gift offer
Repair the entertainment system
Explanation:
Emma says, “We will repair it today.”
3.
How does Emma describe the repair process?
It will take a long time
It will be quick
It will be expensive
It will happen next week
Explanation:
When William asks if it will take long, Emma replies, “No, it will be quick.”
4.
What else does Emma offer William?
A free meal
A discount coupon
A small gift
A new ticket
Explanation:
Emma says, “We also offer a small gift.”
5.
Why does Emma offer a small gift to William?
To announce a new entertainment package
To apologize for the problem and show goodwill
To explain why the system stopped working
To ask William to pay for the repair
Explanation:
Emma begins by apologizing, explains the problem, and then offers a small gift. This suggests the gift is meant as a gesture of apology and goodwill.
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Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
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