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Listening Quiz: Sửa Chữa Vấn Đề Ghế Ngồi – Easy Level
Th11 14, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the conversation mainly about?
A complaint about the travel company
A trip plan that Olivia and Robert are discussing
A broken seat and arranging a new one for Olivia
How to buy a better seat for the trip
Explanation:
The conversation centers on Olivia’s seat not working and Robert offering to move her to another seat.
2.
What is wrong with Olivia’s seat?
It is already reserved
It is missing a cushion
It is too close to the window
It does not move back
Explanation:
Olivia says, ‘Yes, it does not move back.’
3.
What does Robert offer to do for Olivia?
Move her to another seat
Repair the seat immediately
Give her a refund
Ask her to wait until tomorrow
Explanation:
Robert says, ‘I can move you to another seat.’
4.
What can be inferred about Robert?
He thinks Olivia should leave the trip
He is trying to help Olivia solve the problem
He is not interested in the seat problem
He is responsible for damaging the seat
Explanation:
Robert apologizes, tries to help, checks on the issue, and arranges a new seat, showing he is trying to help Olivia.
5.
What does Robert do after saying, ‘Please wait a moment. I will check.’?
He announces that the new seat is ready
He tells Olivia to sit somewhere else later
He leaves without coming back
He asks Olivia to fix the seat herself
Explanation:
After checking, Robert says, ‘The new seat is ready for you.’
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