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Listening Quiz: Chậm Trễ Chuyến Bay Và Đặt Lại Vé – Medium Level
Th4 22, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Tiếp viên hàng không (English for Flight Attendant)
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1.
What is the main topic of the conversation?
A hotel reservation cancellation
A flight delay and rebooking options
A request to change a passenger’s meal
A discussion about losing luggage at the airport
Explanation:
Jessica tells James his flight is delayed, offers rebooking, and explains the refund or voucher options.
2.
How long is James’s flight delayed?
Four hours
Thirty minutes
Two hours
One day
Explanation:
Jessica says, “Your flight is delayed by four hours.”
3.
What does Jessica say about the next available flight?
It leaves in two hours
It is already full
It has been canceled
It leaves tomorrow morning
Explanation:
Jessica tells James, “The next flight leaves in two hours.”
4.
What does James choose to receive for the delay?
A travel credit card
A voucher
A free hotel room
A full refund
Explanation:
Jessica offers a partial refund or voucher, and James says, “I want the voucher, please.”
5.
Why does Jessica say, “I will send it to your email”?
To ask James to contact the airline later
To explain that the flight is now leaving early
To cancel the reserved seat
To confirm that James’s voucher will be delivered electronically
Explanation:
James chooses the voucher, and Jessica responds that she will send it to his email, which shows she is confirming how he will receive it.
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