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Listening Quiz: Quản Lý Khủng Hoảng Mạng Xã Hội – Medium Level
Th1 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà phát triển trò chơi (English for Game Developer)
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1.
What is the conversation mainly about?
Responding to negative reactions to an online announcement
Planning a marketing campaign for a new product
Discussing how to increase the number of shares
Choosing a new social media platform to use
Explanation:
The speakers talk about people being angry about a new announcement, posting an apology, monitoring responses, and preparing answers to calm the situation.
2.
What does Michael say the apology must be?
Clear and honest
Friendly and humorous
Short and private
Long and detailed
Explanation:
Michael says, “Yes, but it must be clear and honest.”
3.
How often does Mia say she will check for updates?
Twice a week
Only in the morning
Every day
Every hour
Explanation:
Mia says, “I will check every hour for updates.”
4.
What can be inferred about Michael’s view of the situation?
He thinks the issue will go away without action
He thinks the announcement was a mistake that should be deleted
He wants to ignore the comments for now
He believes the team needs to respond quickly
Explanation:
Michael says they need to act fast and respond, which shows he believes quick action is necessary.
5.
What will Mia most likely do next?
Announce a new product update
Call the customers individually
Delete all social media posts
Write a short apology message
Explanation:
Mia says, “I will write a short message now,” right after they agree to post an apology.
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