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Listening Quiz: Quản Lý Khủng Hoảng Mạng Xã Hội – Medium Level
Th1 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà phát triển trò chơi (English for Game Developer)
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1.
What is the conversation mainly about?
Responding to negative reactions to an online announcement
Discussing how to increase the number of shares
Choosing a new social media platform to use
Planning a marketing campaign for a new product
Explanation:
The speakers talk about people being angry about a new announcement, posting an apology, monitoring responses, and preparing answers to calm the situation.
2.
What does Michael say the apology must be?
Clear and honest
Long and detailed
Short and private
Friendly and humorous
Explanation:
Michael says, “Yes, but it must be clear and honest.”
3.
How often does Mia say she will check for updates?
Every hour
Twice a week
Only in the morning
Every day
Explanation:
Mia says, “I will check every hour for updates.”
4.
What can be inferred about Michael’s view of the situation?
He believes the team needs to respond quickly
He wants to ignore the comments for now
He thinks the issue will go away without action
He thinks the announcement was a mistake that should be deleted
Explanation:
Michael says they need to act fast and respond, which shows he believes quick action is necessary.
5.
What will Mia most likely do next?
Delete all social media posts
Call the customers individually
Write a short apology message
Announce a new product update
Explanation:
Mia says, “I will write a short message now,” right after they agree to post an apology.
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