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Listening Quiz: Chiến Lược Cắt Giảm Chi Phí Cho Tập Đoàn Khách Sạn – Easy Level
Th3 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of Sophia and Kevin’s conversation?
Choosing a new hotel location
Planning ways to reduce hotel group costs
Improving guest entertainment services
Hiring more full-time staff
Explanation:
They discuss several strategies to cut costs quickly across the hotel group, so the main topic is reducing costs.
2.
Which cost-saving measure does Sophia suggest for staff hours?
Increasing training sessions
Offering extra vacation days
Hiring more managers
Reducing overtime and using part-time workers
Explanation:
Sophia says they can reduce overtime and use part-time workers to save money.
3.
What does Sophia say they should review to find better prices?
Guest complaints
Room reservations
Employee schedules
Supplier contracts
Explanation:
Sophia specifically says they should review supplier contracts for better prices.
4.
What can be inferred from Kevin’s response about limiting free services to guests?
He thinks it may save money but could annoy customers
He wants to cancel all hotel services immediately
He thinks it will have no effect on costs
He believes it will increase staff hours
Explanation:
Kevin says it might upset some customers, which suggests he sees a possible conflict between saving money and guest satisfaction.
5.
What will Sophia do after their discussion?
Ask guests to choose new services
Prepare a report
Call the suppliers right away
Reduce the hotel energy bill herself
Explanation:
At the end, Sophia says, ‘I will prepare a report.’
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Flashcards và Quiz Từ Vựng: Chiến Lược Cắt Giảm Chi Phí Cho Tập Đoàn Khách Sạn – Easy Level
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