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Listening Quiz: Chiến Lược Cắt Giảm Chi Phí Cho Tập Đoàn Khách Sạn – Easy Level
Th3 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of Sophia and Kevin’s conversation?
Hiring more full-time staff
Choosing a new hotel location
Planning ways to reduce hotel group costs
Improving guest entertainment services
Explanation:
They discuss several strategies to cut costs quickly across the hotel group, so the main topic is reducing costs.
2.
Which cost-saving measure does Sophia suggest for staff hours?
Hiring more managers
Reducing overtime and using part-time workers
Offering extra vacation days
Increasing training sessions
Explanation:
Sophia says they can reduce overtime and use part-time workers to save money.
3.
What does Sophia say they should review to find better prices?
Employee schedules
Supplier contracts
Guest complaints
Room reservations
Explanation:
Sophia specifically says they should review supplier contracts for better prices.
4.
What can be inferred from Kevin’s response about limiting free services to guests?
He wants to cancel all hotel services immediately
He thinks it will have no effect on costs
He believes it will increase staff hours
He thinks it may save money but could annoy customers
Explanation:
Kevin says it might upset some customers, which suggests he sees a possible conflict between saving money and guest satisfaction.
5.
What will Sophia do after their discussion?
Ask guests to choose new services
Reduce the hotel energy bill herself
Call the suppliers right away
Prepare a report
Explanation:
At the end, Sophia says, ‘I will prepare a report.’
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Flashcards và Quiz Từ Vựng: Chiến Lược Cắt Giảm Chi Phí Cho Tập Đoàn Khách Sạn – Easy Level
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