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Listening Quiz: Duy Trì Nhất Quán Thương Hiệu Trong Quá Trình Cải Tạo Khách Sạn – Advanced Level
Th10 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What is the main topic of the conversation?
Why the hotel should stop accepting guests during repairs
How to market a new hotel to business travelers
How to redesign hotel uniforms and logos
Ways to maintain a hotel’s brand while it is being renovated
Explanation:
The speakers discuss several ways to keep the hotel’s brand consistent during renovation, such as keeping colors, logos, uniforms, and service quality the same.
2.
What does Mia say should stay the same to show the hotel’s brand?
The staff uniforms
The construction schedule
The room prices
The number of guests
Explanation:
Mia says the staff uniforms should stay the same too, because it shows their brand.
3.
How can the hotel help guests understand the renovation work?
By changing the website design
By using signs to explain the work
By giving every guest a free upgrade
By closing the hotel immediately
Explanation:
Mia suggests using signs to explain the work so guests understand and stay patient.
4.
Why does Mia suggest offering special discounts during the renovation?
To encourage staff to work longer hours
To make the renovation finish sooner
To keep guests happy during the renovation
To replace the need for signs
Explanation:
Mia says to offer special discounts during renovation, and John responds that this will keep guests happy.
5.
Why does Mia say the hotel should update its website with renovation news?
To advertise a different hotel brand
To reduce the need for staff uniforms
To help guests feel informed about the renovation
To show the hotel has already finished renovating
Explanation:
Mia says the website should be updated with renovation news, and John agrees that guests will feel informed.
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Listening Lesson
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Tiếng Anh Khách Sạn: Duy Trì Nhất Quán Thương Hiệu Trong Quá Trình Cải Tạo Khách Sạn – Advanced Level
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Flashcards và Quiz Từ Vựng: Chọn Công Cụ Chẩn Đoán Phù Hợp cho Thách Thức OD – Advanced Level
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