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Listening Quiz: Lên Kế Hoạch Ưu Tiên Chuyển Đổi Khách Sạn – Medium Level
Th7 11, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
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1.
What are David and Laura mainly discussing?
Preparing a dinner menu for guests
Planning priorities for improving a hotel
Choosing a location for a new hotel
Hiring staff for the front desk
Explanation:
They discuss several priorities for transforming the hotel, including customer service, room updates, marketing, dining options, and a timeline.
2.
According to Laura, what should be the hotel’s top goal?
Opening a cafe for breakfast
Launching a television ad campaign
Focusing on customer experience
Buying new furniture for all rooms
Explanation:
Laura says, ‘focusing on customer experience should be our top goal.’
3.
What marketing idea do they mention to attract more guests?
Offering free room upgrades
Placing ads in airline magazines
Using social media campaigns
Sending postcards to former guests
Explanation:
David suggests marketing to attract more guests, and Laura says, ‘Social media campaigns could be useful.’
4.
What can be inferred about the hotel updates?
The hotel will not change its dining options
All of the changes will happen at the same time
Some changes will be quicker than others
Customer service is less important than room updates
Explanation:
Laura says, ‘Some updates can happen quickly, others will take time,’ which implies the changes will take different amounts of time.
5.
What new dining option do they think might work?
A cafe or a small restaurant
Room service only
A food truck outside the hotel
A buffet and a bakery
Explanation:
David asks about adding new dining options, and Laura says, ‘A cafe or a small restaurant might work.’
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Tiếng Anh Khách Sạn: Lên Kế Hoạch Ưu Tiên Chuyển Đổi Khách Sạn – Medium Level
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Flashcards và Quiz Từ Vựng: Chuẩn Bị Bảng Bảo Đảm SHTT – Easy Level
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