Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Chương Trình Ghi Nhận Dịch Vụ Xuất Sắc – Medium Level
Th12 19, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý khách sạn (English for Hotel Manager)
‹
1
2
3
4
5
›
1.
What are Emily and William mainly discussing?
A plan to reward employees for good service
A new guest survey for hotel visitors
A budget cut for staff awards
A schedule for monthly meetings
Explanation:
Emily says they need a new plan for a program to reward great service, and the rest of the conversation explains how that program will work.
2.
According to Emily, who will choose the winners?
William will decide after each month
Managers will choose staff with good service
Employees will choose themselves
Guests will vote for all winners
Explanation:
Emily clearly says, ‘Managers will choose staff with good service.’
3.
What will guests be able to do in the program?
Hand out the gifts to staff
Choose the monthly awards alone
Attend planning meetings
Give feedback and votes
Explanation:
Emily says, ‘Yes, guests can give feedback and votes.’
4.
What does William probably think about the program?
He is interested and supportive
He thinks it is unnecessary
He believes only guests should decide
He wants to delay it for a year
Explanation:
William responds positively several times, says the idea ‘sounds good,’ and ends by saying, ‘Let’s start planning this program soon,’ which shows support.
5.
What rewards does Emily suggest giving?
Cash bonuses only
Extra lunch breaks
Small gifts and public recognition
Free tickets and vacation days
Explanation:
Emily says the program will give ‘small gifts and public recognition.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Tiếng Anh Thiết Kế Đồ Họa: Thảo Luận Giới Hạn Kích Thước File Cho Quảng Cáo Banner Có Animation – Medium Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Chương Trình Ghi Nhận Dịch Vụ Xuất Sắc – Medium Level
→