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Listening Quiz: Thuyết Trình Báo Cáo Phân Tích Nhân Sự – Advanced Level
Th11 30, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of Laura and Mark’s conversation?
A discussion about hiring targets for next year
A report on customer complaints in the sales team
A people analytics update about turnover and performance
A training session for new marketing employees
Explanation:
Laura presents a people analytics report focused on turnover, performance, causes of turnover, and possible actions to improve them.
2.
Which teams are experiencing a decline in performance?
The human resources and finance teams
The customer service team and the marketing department
The sales and marketing departments
The sales and customer service teams
Explanation:
Laura says the teams showing a decline in performance are mainly the customer service team and the marketing department.
3.
According to the exit interviews, what are the main reasons for the high turnover?
Lack of career growth and work stress
Too many meetings and frequent relocations
Low salaries and long commutes
Poor equipment and unclear goals
Explanation:
Laura states that exit interviews show lack of career growth and work stress as the reasons behind the high turnover.
4.
What can be inferred from Laura’s report about turnover and performance?
Performance decline is limited to one department only
Turnover and performance are unrelated
Higher turnover is likely helping teams perform better
Higher turnover appears to hurt performance
Explanation:
Laura directly says that higher turnover seems to affect performance negatively, which supports the inference that turnover hurts performance.
5.
What action does Laura recommend to reduce turnover?
Increasing travel budgets for all teams
Hiring only temporary workers
Improving career development programs and support systems
Replacing the marketing department
Explanation:
Laura recommends improving career development programs and support systems to reduce turnover.
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Listening Lesson
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Tiếp theo:
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