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Listening Quiz: Thuyết Trình Báo Cáo Phân Tích Nhân Sự – Advanced Level
Th11 30, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of Laura and Mark’s conversation?
A training session for new marketing employees
A report on customer complaints in the sales team
A people analytics update about turnover and performance
A discussion about hiring targets for next year
Explanation:
Laura presents a people analytics report focused on turnover, performance, causes of turnover, and possible actions to improve them.
2.
Which teams are experiencing a decline in performance?
The sales and customer service teams
The customer service team and the marketing department
The sales and marketing departments
The human resources and finance teams
Explanation:
Laura says the teams showing a decline in performance are mainly the customer service team and the marketing department.
3.
According to the exit interviews, what are the main reasons for the high turnover?
Low salaries and long commutes
Too many meetings and frequent relocations
Lack of career growth and work stress
Poor equipment and unclear goals
Explanation:
Laura states that exit interviews show lack of career growth and work stress as the reasons behind the high turnover.
4.
What can be inferred from Laura’s report about turnover and performance?
Performance decline is limited to one department only
Higher turnover appears to hurt performance
Higher turnover is likely helping teams perform better
Turnover and performance are unrelated
Explanation:
Laura directly says that higher turnover seems to affect performance negatively, which supports the inference that turnover hurts performance.
5.
What action does Laura recommend to reduce turnover?
Hiring only temporary workers
Increasing travel budgets for all teams
Replacing the marketing department
Improving career development programs and support systems
Explanation:
Laura recommends improving career development programs and support systems to reduce turnover.
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Tiếp theo:
Tiếng Anh Sở Hữu Trí Tuệ: Tư Vấn Gia Hạn Kiểu Dáng – Advanced Level
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