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Listening Quiz: Thuyết Trình Kết Quả Chẩn Đoán Văn Hóa Tổ Chức – Advanced Level
Th7 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is Emily mainly doing in the conversation?
Explaining the results of a culture report
Training William on how to use new software
Asking William to organize a company event
Discussing a sales target for the team
Explanation:
Emily says she has the culture report ready and then presents findings about collaboration, communication gaps, morale, and feedback channels.
2.
What problem exists between departments?
They disagree about the company’s budget
They do not trust the team leader
They are unable to complete any work
There is a communication gap
Explanation:
Emily directly says, ‘there is a communication gap between departments.’
3.
What does Emily say the communication gap causes?
Fewer meetings overall
Higher customer satisfaction
Delays and misunderstandings
More employee training
Explanation:
Emily explains that the communication gap ’causes delays and misunderstandings often.’
4.
What can be inferred about the team’s overall culture?
Employees refuse to share any feedback
It is completely weak and failing
William already solved the morale issue
It has strong collaboration but some communication problems
Explanation:
Emily says the team values collaboration very highly, but there is also a communication gap and some employees feel unheard, so the culture appears strong in some ways but imperfect.
5.
Which of the following is mentioned as a feedback channel?
Monthly performance bonuses
Formal warnings
Private office visits only
Surveys
Explanation:
Emily gives examples of feedback channels: surveys, suggestion boxes, and regular check-ins.
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