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Listening Quiz: Thuyết Trình Kết Quả Chẩn Đoán Văn Hóa Tổ Chức – Advanced Level
Th7 16, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is Emily mainly doing in the conversation?
Discussing a sales target for the team
Training William on how to use new software
Explaining the results of a culture report
Asking William to organize a company event
Explanation:
Emily says she has the culture report ready and then presents findings about collaboration, communication gaps, morale, and feedback channels.
2.
What problem exists between departments?
They disagree about the company’s budget
There is a communication gap
They do not trust the team leader
They are unable to complete any work
Explanation:
Emily directly says, ‘there is a communication gap between departments.’
3.
What does Emily say the communication gap causes?
More employee training
Fewer meetings overall
Delays and misunderstandings
Higher customer satisfaction
Explanation:
Emily explains that the communication gap ’causes delays and misunderstandings often.’
4.
What can be inferred about the team’s overall culture?
Employees refuse to share any feedback
It has strong collaboration but some communication problems
William already solved the morale issue
It is completely weak and failing
Explanation:
Emily says the team values collaboration very highly, but there is also a communication gap and some employees feel unheard, so the culture appears strong in some ways but imperfect.
5.
Which of the following is mentioned as a feedback channel?
Formal warnings
Monthly performance bonuses
Private office visits only
Surveys
Explanation:
Emily gives examples of feedback channels: surveys, suggestion boxes, and regular check-ins.
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