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Listening Quiz: Sự Liên Quan Của Chương Trình Đào Tạo – Medium Level
Th11 5, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of the conversation?
A complaint about Robert’s communication style
A discussion about changing training so it better fits support staff
A request to cancel all workplace training
A plan to increase sales for the company
Explanation:
Sarah explains that the training is mostly about sales, while she works in support, and Robert says they will review the content for support roles.
2.
Why does Sarah say the training wastes her time?
Because most of the lessons are about sales, not support
Because the lessons are too short
Because she already knows all the material
Because Robert asked too many questions
Explanation:
Sarah says most lessons are about sales and she works in support, so she feels the training is not useful to her.
3.
What does Robert say the company will do?
Review the content for support roles
Replace the training with a new sales course
Stop training for all employees
Ask Sarah to join the sales team
Explanation:
Robert says, ‘We will review the content for support roles.’
4.
What can be inferred about Sarah’s attitude after speaking with Robert?
She thinks the training should stay exactly the same
She wants to leave the company
She is still angry and refuses to continue training
She feels somewhat better because Robert listened to her
Explanation:
Sarah says, ‘Thank you, Robert. I feel heard now,’ which shows she feels better after the conversation.
5.
Why does Robert thank Sarah for sharing her concerns?
He believes Sarah is wrong about everything
He is trying to persuade her to join sales
He wants to end the conversation quickly
He is showing that he values her feedback and wants to help
Explanation:
Robert says, ‘Thank you for sharing. We want to help you,’ which shows he appreciates her feedback and intends to address the issue.
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