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Listening Quiz: Xây Dựng Trách Nhiệm Giải Trình cho Thay Đổi Bền Vững – Advanced Level
Th6 14, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the main topic of the conversation?
How to hold monthly sales meetings more efficiently
How to reduce team motivation by setting strict rules
How to assign new employees to different departments
How to build accountability to make change last
Explanation:
Paul and Mia discuss building accountability into daily work so that change can be sustained over time.
2.
According to Paul, what should the team do to track progress?
Avoid discussing progress until problems appear
Let each person decide when to report
Hold weekly or biweekly meetings
Wait until the end of the year to review results
Explanation:
Paul says, ‘Weekly or biweekly meetings work well’ for checking progress.
3.
What should be done if someone does not follow through?
Replace the person immediately
Ignore the issue and move on
Address the issue quickly and offer support
Cancel all future meetings
Explanation:
Paul says they should ‘address issues quickly and offer support’ when someone does not follow through.
4.
What can be inferred about accountability in this conversation?
It works best when progress is never discussed
It only matters after a major problem has happened
It is useful only for managers, not for the whole team
It is meant to be part of everyday work, not just a one-time effort
Explanation:
Paul says they must ‘build accountability into daily work’ and that it becomes part of the culture, which implies it is part of everyday work.
5.
What does Paul say should be done to keep the team motivated and positive?
Stop checking progress so often
Focus only on correcting mistakes
Celebrate small wins together
Reduce the number of tasks assigned
Explanation:
Paul says they should ‘celebrate small wins together,’ and Mia responds that this keeps the team motivated and positive.
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