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Listening Quiz: Chọn Công Cụ Chẩn Đoán Phù Hợp cho Thách Thức OD – Advanced Level
Th8 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
A plan to redesign the company’s communication policy
A discussion about choosing diagnostic tools for an organizational development problem
A debate about whether surveys are better than interviews in all situations
A meeting to assign team members to a new project
Explanation:
James and Sarah talk about an OD challenge and compare tools such as communication audits, surveys, interviews, observation, and group discussions.
2.
What does Sarah say a communication audit measures?
How team members are assigned tasks
How fast a survey can be analyzed
How many employees agree with a proposal
How information flows
Explanation:
Sarah directly explains that a communication audit measures how information flows.
3.
According to Sarah, which tool is faster to analyze?
Group discussions
Surveys
Interviews
Observation
Explanation:
James asks which tool is best for quick results, and Sarah says surveys are faster to analyze.
4.
What can be inferred about the team’s problem?
It is caused by a lack of technical training
It is mainly related to unclear communication among team members
It will be solved by observation alone
It concerns only individual performance
Explanation:
James says the team lacks clear communication, and Sarah recommends a communication audit, so the issue is about communication among team members.
5.
Why does Sarah suggest combining tools?
To get a full picture of the problem
To avoid using surveys altogether
To make interviews unnecessary
To replace observation with group discussions
Explanation:
Sarah explicitly says that combining tools gives a full picture.
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