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Listening Quiz: Chọn Công Cụ Chẩn Đoán Phù Hợp cho Thách Thức OD – Advanced Level
Th8 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
A debate about whether surveys are better than interviews in all situations
A meeting to assign team members to a new project
A discussion about choosing diagnostic tools for an organizational development problem
A plan to redesign the company’s communication policy
Explanation:
James and Sarah talk about an OD challenge and compare tools such as communication audits, surveys, interviews, observation, and group discussions.
2.
What does Sarah say a communication audit measures?
How team members are assigned tasks
How many employees agree with a proposal
How fast a survey can be analyzed
How information flows
Explanation:
Sarah directly explains that a communication audit measures how information flows.
3.
According to Sarah, which tool is faster to analyze?
Surveys
Group discussions
Observation
Interviews
Explanation:
James asks which tool is best for quick results, and Sarah says surveys are faster to analyze.
4.
What can be inferred about the team’s problem?
It concerns only individual performance
It is caused by a lack of technical training
It is mainly related to unclear communication among team members
It will be solved by observation alone
Explanation:
James says the team lacks clear communication, and Sarah recommends a communication audit, so the issue is about communication among team members.
5.
Why does Sarah suggest combining tools?
To replace observation with group discussions
To avoid using surveys altogether
To get a full picture of the problem
To make interviews unnecessary
Explanation:
Sarah explicitly says that combining tools gives a full picture.
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