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Listening Quiz: Chọn Công Cụ Chẩn Đoán Phù Hợp cho Thách Thức OD – Advanced Level
Th8 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
A discussion about choosing diagnostic tools for an organizational development problem
A debate about whether surveys are better than interviews in all situations
A plan to redesign the company’s communication policy
A meeting to assign team members to a new project
Explanation:
James and Sarah talk about an OD challenge and compare tools such as communication audits, surveys, interviews, observation, and group discussions.
2.
What does Sarah say a communication audit measures?
How fast a survey can be analyzed
How many employees agree with a proposal
How information flows
How team members are assigned tasks
Explanation:
Sarah directly explains that a communication audit measures how information flows.
3.
According to Sarah, which tool is faster to analyze?
Observation
Surveys
Group discussions
Interviews
Explanation:
James asks which tool is best for quick results, and Sarah says surveys are faster to analyze.
4.
What can be inferred about the team’s problem?
It concerns only individual performance
It is caused by a lack of technical training
It will be solved by observation alone
It is mainly related to unclear communication among team members
Explanation:
James says the team lacks clear communication, and Sarah recommends a communication audit, so the issue is about communication among team members.
5.
Why does Sarah suggest combining tools?
To make interviews unnecessary
To get a full picture of the problem
To replace observation with group discussions
To avoid using surveys altogether
Explanation:
Sarah explicitly says that combining tools gives a full picture.
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