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Listening Quiz: Theo Dõi Duy Trì Thay Đổi Sau Chuyển Đổi – Medium Level
Th4 7, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What are Michael and Sarah mainly discussing?
How to maintain changes after a transformation
How to document a completed training program
How to reduce employee feedback meetings
How to launch a new transformation project
Explanation:
They are talking about monitoring and supporting the changes after the transformation so the improvements last.
2.
What does Michael say they should track regularly?
Key performance indicators
Future marketing ideas
Customer complaints only
Employee salaries
Explanation:
Michael says, ‘First, we track key performance indicators regularly.’
3.
According to Sarah and Michael, what helps people learn from the process in the future?
Ongoing training
Employee feedback
Clear documentation
More review meetings
Explanation:
Michael says, ‘Documentation helps future teams learn.’
4.
What can be inferred about the change sustainment process they want to design?
It focuses on a single meeting with employees
It is meant to replace the transformation itself
It can work without any employee involvement
It includes several ongoing actions to support lasting change
Explanation:
They mention multiple continuing steps—tracking, feedback, meetings, training, and documentation—to help the changes last.
5.
Why does Sarah suggest regular review meetings?
To discuss problems and successes
To celebrate the end of the transformation
To eliminate the need for training
To choose a new project leader
Explanation:
Michael agrees that meetings help discuss problems and successes, which is why Sarah suggests them.
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