Listening Quiz: Lời Khuyên về Phạm Vi Kiểm Soát Tối Ưu – Easy Level

1. What is Emma and William mainly discussing?
2. According to Emma, what is the ideal span of control for managers?
3. What problem can happen if a manager handles too many employees?
4. Why does Emma think five to seven employees per manager is a good balance?
5. What does Emma say will happen if there are fewer employees per manager?

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