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Listening Quiz: Lập Kế Hoạch Thay Đổi Công Nghệ – Easy Level
Th1 17, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
Choosing which employees will be promoted
Planning steps for introducing a new technology system
Writing a report about customer complaints
Repairing an old office printer
Explanation:
Michael and Sophia discuss a plan for managing the change to a new system, including communication, training, support, testing, and feedback.
2.
According to Michael, what should be done first?
Train the staff
Test the new system
Tell everyone about the change
Ask users for feedback
Explanation:
Michael says, ‘First, we should tell everyone about the change.’
3.
Why does Sophia say communication is important?
It finds errors in the system
It helps reduce confusion
It replaces the need for support
It saves money on training
Explanation:
Sophia says, ‘Communication helps reduce confusion.’
4.
What can be inferred about the speakers’ attitude toward the new system?
They disagree about whether the system should be used
They think the change will be easy without any planning
They want to delay the new system indefinitely
They are trying to manage the change carefully
Explanation:
They discuss several careful steps—communication, training, support, testing, and feedback—showing they want to manage the change carefully.
5.
What do Michael and Sophia say feedback will help them do?
Improve the system and process
Cancel the new system if needed
Choose the staff who need training
Reduce the number of users
Explanation:
Sophia says, ‘Feedback helps us improve the system and process.’
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