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Listening Quiz: Sử Dụng Mô Hình Năm Rối Loạn của Lencioni cho Vấn Đề Niềm Tin Nhóm – Easy Level
Th2 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhân lực (English for Human Resources Manager)
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1.
What is the conversation mainly about?
A plan for resolving a disagreement about a project deadline
A conversation about hiring new team members
A review of different leadership styles for managers
A discussion of how a team can improve trust using Lencioni’s model
Explanation:
Mia and David talk about their team’s trust problems and how Lencioni’s Five Dysfunctions model can help address them.
2.
What is the name of the model David mentions?
The Trust-Building Framework
Lencioni’s Five Dysfunctions
Open Communication Model
The Five Steps to Success
Explanation:
David says, ‘It is Lencioni’s Five Dysfunctions.’
3.
According to David, what is the first dysfunction in the model?
Lack of trust
Poor communication
Fear of conflict
Low motivation
Explanation:
David states that ‘The first dysfunction is lack of trust.’
4.
What does David say they should do to fix fear of conflict?
Avoid disagreements until everyone agrees
Create a written team policy
Encourage open and honest talks
Ask a manager to make all decisions
Explanation:
David says, ‘We encourage open and honest talks.’
5.
How does Mia feel about the model by the end of the conversation?
She seems to believe it could be useful for her team
She wants to change the topic immediately
She thinks it is confusing and unnecessary
She is skeptical that it will help
Explanation:
Mia says, ‘This sounds helpful for our team,’ which shows she thinks the model could be useful.
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