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Listening Quiz: Fixing a Login Error – Easy Level
Th12 5, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What problem is Sarah having?
Her computer is broken.
She needs a new email address.
She cannot log in.
She forgot her password.
Explanation:
Sarah says, “It says login error,” which means she is having trouble logging in.
2.
Why does Mark say Sarah cannot log in?
Her license expired yesterday.
Her account was deleted.
She entered the wrong email address.
The website is under maintenance.
Explanation:
Mark checks her license status and tells Sarah, “Your license expired yesterday.”
3.
What does Mark say he will do?
Ask Sarah to wait until tomorrow.
Reactivate Sarah’s account
Send Sarah a new laptop
Reset Sarah’s password
Explanation:
Mark says, “I will reactivate your account now.”
4.
When does Mark say Sarah should be able to log in again?
Tomorrow morning
Immediately
After she calls support again
In a minute
Explanation:
Mark says, “Yes, it should work in a minute.”
5.
What is the conversation mainly about?
Mark helps Sarah fix a login problem caused by an expired license.
Mark explains how to create a new account.
Sarah tells Mark that her computer is broken.
Sarah asks Mark how to change her email settings.
Explanation:
The conversation focuses on Sarah’s login error, Mark discovering her license expired, and reactivating her account so she can log in again.
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