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Listening Quiz: Fixing a Login Error – Easy Level
Th12 5, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What problem is Sarah having?
Her computer is broken.
She cannot log in.
She forgot her password.
She needs a new email address.
Explanation:
Sarah says, “It says login error,” which means she is having trouble logging in.
2.
Why does Mark say Sarah cannot log in?
She entered the wrong email address.
Her account was deleted.
The website is under maintenance.
Her license expired yesterday.
Explanation:
Mark checks her license status and tells Sarah, “Your license expired yesterday.”
3.
What does Mark say he will do?
Reactivate Sarah’s account
Ask Sarah to wait until tomorrow.
Send Sarah a new laptop
Reset Sarah’s password
Explanation:
Mark says, “I will reactivate your account now.”
4.
When does Mark say Sarah should be able to log in again?
After she calls support again
Tomorrow morning
Immediately
In a minute
Explanation:
Mark says, “Yes, it should work in a minute.”
5.
What is the conversation mainly about?
Mark explains how to create a new account.
Sarah asks Mark how to change her email settings.
Mark helps Sarah fix a login problem caused by an expired license.
Sarah tells Mark that her computer is broken.
Explanation:
The conversation focuses on Sarah’s login error, Mark discovering her license expired, and reactivating her account so she can log in again.
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