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Listening Quiz: Fixing a Login Error – Easy Level
Th12 5, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho công nghệ thông tin (English for IT)
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1.
What problem is Sarah having?
She cannot log in.
Her computer is broken.
She forgot her password.
She needs a new email address.
Explanation:
Sarah says, “It says login error,” which means she is having trouble logging in.
2.
Why does Mark say Sarah cannot log in?
Her account was deleted.
She entered the wrong email address.
The website is under maintenance.
Her license expired yesterday.
Explanation:
Mark checks her license status and tells Sarah, “Your license expired yesterday.”
3.
What does Mark say he will do?
Ask Sarah to wait until tomorrow.
Reactivate Sarah’s account
Reset Sarah’s password
Send Sarah a new laptop
Explanation:
Mark says, “I will reactivate your account now.”
4.
When does Mark say Sarah should be able to log in again?
After she calls support again
In a minute
Tomorrow morning
Immediately
Explanation:
Mark says, “Yes, it should work in a minute.”
5.
What is the conversation mainly about?
Sarah tells Mark that her computer is broken.
Mark helps Sarah fix a login problem caused by an expired license.
Sarah asks Mark how to change her email settings.
Mark explains how to create a new account.
Explanation:
The conversation focuses on Sarah’s login error, Mark discovering her license expired, and reactivating her account so she can log in again.
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