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Listening Quiz: Customs Hold on Shipment – Easy Level
Th12 25, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
Why is the shipment on hold at customs?
The package was damaged during transport.
The shipment arrived too early.
The payment for the shipment was missing.
Customs needs some documents from Emma and Paul.
Explanation:
Emma says the shipment is on hold because customs needs some documents from them.
2.
Which documents did customs ask for?
The invoice and packing list
The bill of lading and receipt
The contract and shipping label
The customs form and insurance papers
Explanation:
Emma states that customs asked for the invoice and packing list.
3.
What does Emma say about the requested documents?
She needs to find them first.
She has them with her.
She already sent them yesterday.
They are not ready yet.
Explanation:
Emma answers that she has the documents there with her.
4.
Why does Paul tell Emma to send the documents to customs now?
He wants to resolve the hold as quickly as possible.
He wants to delay the shipment until tomorrow.
He thinks the documents are no longer needed.
He plans to submit different documents instead.
Explanation:
Paul says, ‘We need to move fast,’ which shows he wants the problem resolved quickly.
5.
What can be inferred about Emma’s role in this conversation?
She is responsible for handling the customs paperwork.
She is the customs officer reviewing the shipment.
She is unable to find any of the shipment documents.
She is waiting for Paul to collect the shipment.
Explanation:
Emma says she has the documents and will email them to customs, so she appears to be handling the paperwork.
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