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Listening Quiz: Customs Hold on Shipment – Easy Level
Th12 25, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
Why is the shipment on hold at customs?
Customs needs some documents from Emma and Paul.
The payment for the shipment was missing.
The shipment arrived too early.
The package was damaged during transport.
Explanation:
Emma says the shipment is on hold because customs needs some documents from them.
2.
Which documents did customs ask for?
The bill of lading and receipt
The invoice and packing list
The contract and shipping label
The customs form and insurance papers
Explanation:
Emma states that customs asked for the invoice and packing list.
3.
What does Emma say about the requested documents?
She needs to find them first.
She has them with her.
She already sent them yesterday.
They are not ready yet.
Explanation:
Emma answers that she has the documents there with her.
4.
Why does Paul tell Emma to send the documents to customs now?
He plans to submit different documents instead.
He wants to delay the shipment until tomorrow.
He thinks the documents are no longer needed.
He wants to resolve the hold as quickly as possible.
Explanation:
Paul says, ‘We need to move fast,’ which shows he wants the problem resolved quickly.
5.
What can be inferred about Emma’s role in this conversation?
She is waiting for Paul to collect the shipment.
She is unable to find any of the shipment documents.
She is the customs officer reviewing the shipment.
She is responsible for handling the customs paperwork.
Explanation:
Emma says she has the documents and will email them to customs, so she appears to be handling the paperwork.
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