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Listening Quiz: New Goods-In Verification Process Briefing – Advanced Level
Th5 3, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Điều phối viên logistics (English for Logistics Coordinator)
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1.
What is the main topic of Olivia’s briefing?
A customer service training session
A new goods-in verification process
A shipment scheduling change
A new sales strategy for a key supplier
Explanation:
Olivia says, ‘We have a new process’ and explains that it is ‘for goods-in verification from our key supplier,’ so the briefing is about a new goods-in verification process.
2.
Why does Olivia say the team needs the new process?
To reduce errors and improve accuracy
To make training shorter
To replace the supplier completely
To increase the number of deliveries
Explanation:
Olivia directly states that the new process is ‘to reduce errors and improve accuracy.’
3.
What should the team do if the delivery note has mistakes?
Wait until the next training session
Return the whole delivery immediately
Report it immediately to the supplier
Ignore the mistakes and continue
Explanation:
When William asks about mistakes in the delivery note, Olivia says, ‘Report it immediately to the supplier.’
4.
What does Olivia say the team should do with damaged goods?
Send them back with the delivery note
Scan them twice for records
Separate them and notify the supervisor
Store them until next Monday
Explanation:
Olivia explains, ‘Separate them and notify the supervisor’ when William asks how to handle damaged goods.
5.
What can be inferred about the new process?
It focuses only on training and not on daily work
It will eliminate the need to check delivery notes
It is designed to help the team work more efficiently
It is already being used in every department
Explanation:
Olivia says the process will ‘save time and avoid mistakes,’ which supports the inference that it is designed to help the team work more efficiently.
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