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Listening Quiz: Hướng Dẫn về Nhật Ký Thay Đổi và Cập Nhật Sản Phẩm – Medium Level
Th5 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What is the main purpose of Kevin’s update to the team?
To explain the changes included in version 3.2
To train the team on using the help section
To announce a meeting about customer complaints
To ask Sophia to fix the login error
Explanation:
Kevin is giving a product update and listing the changes in version 3.2, including interface improvements, bug fixes, dark mode, and help section updates.
2.
Which bugs did Kevin say were fixed in the last release?
The user interface and navigation menu
The customer support tickets and release notes
The help section and dark mode option
The login error and slow loading on the dashboard
Explanation:
Kevin specifically says the fixed bugs were the login error and slow loading on the dashboard.
3.
What new feature was added in version 3.2?
A customer feedback form
A dark mode option
A faster dashboard
A new login system
Explanation:
Kevin says, ‘We added a dark mode option.’
4.
Why does Sophia say the help section update will reduce support tickets?
Because the login error was removed from the system
Because the team decided to stop offering support
Because customers will be able to find answers more easily
Because the dashboard will load more slowly
Explanation:
Sophia connects the updated help section with fewer support tickets, which implies customers can find help on their own more easily.
5.
Why does Kevin ask Sophia to share the update with customers?
He needs customers to report more bugs immediately
He wants customers to know about the new version and its changes
He is asking her to apologize for the last release
He wants Sophia to rewrite the help section again
Explanation:
Kevin ends by asking Sophia to share the update with customers, so his intention is to inform customers about the new release and its changes.
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