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Listening Quiz: Hướng Dẫn về Nhật Ký Thay Đổi và Cập Nhật Sản Phẩm – Medium Level
Th5 15, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý marketing (English for Marketing Manager)
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1.
What is the main purpose of Kevin’s update to the team?
To announce a meeting about customer complaints
To explain the changes included in version 3.2
To ask Sophia to fix the login error
To train the team on using the help section
Explanation:
Kevin is giving a product update and listing the changes in version 3.2, including interface improvements, bug fixes, dark mode, and help section updates.
2.
Which bugs did Kevin say were fixed in the last release?
The login error and slow loading on the dashboard
The customer support tickets and release notes
The user interface and navigation menu
The help section and dark mode option
Explanation:
Kevin specifically says the fixed bugs were the login error and slow loading on the dashboard.
3.
What new feature was added in version 3.2?
A dark mode option
A customer feedback form
A faster dashboard
A new login system
Explanation:
Kevin says, ‘We added a dark mode option.’
4.
Why does Sophia say the help section update will reduce support tickets?
Because the dashboard will load more slowly
Because the team decided to stop offering support
Because the login error was removed from the system
Because customers will be able to find answers more easily
Explanation:
Sophia connects the updated help section with fewer support tickets, which implies customers can find help on their own more easily.
5.
Why does Kevin ask Sophia to share the update with customers?
He wants customers to know about the new version and its changes
He needs customers to report more bugs immediately
He wants Sophia to rewrite the help section again
He is asking her to apologize for the last release
Explanation:
Kevin ends by asking Sophia to share the update with customers, so his intention is to inform customers about the new release and its changes.
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