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Listening Quiz: Thuật Ngữ Đúng cho Người Thụ Hưởng Chương Trình – Advanced Level
Th8 7, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Cán bộ chương trình NGO (English for NGO Program Officer)
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1.
What is Emily mainly discussing with Kevin?
How to sell services to new customers
The program’s budget for the next quarter
The schedule for updating the office documents
The correct terms to use for people in their program
Explanation:
Emily explains that the word ‘clients’ is not the best term and suggests using ‘beneficiaries’ or ‘participants’ instead.
2.
According to Emily, what does the word ‘beneficiaries’ mean?
People who receive help or benefits
People who pay for services
People who manage the program
People who visit the office regularly
Explanation:
Emily directly says that ‘beneficiaries’ are people who receive help or benefits.
3.
Which words does Emily say should be avoided because they suggest a business transaction?
Helpers and members
Users and participants
Customers and clients
Participants and beneficiaries
Explanation:
Emily says to avoid ‘customers’ or ‘clients’ because those words suggest a business transaction.
4.
What can be inferred about Kevin after talking with Emily?
He disagrees with using respectful language
He understands the new terminology and will revise the documents
He plans to stop the program immediately
He wants to rename the program completely
Explanation:
Kevin says he will update the documents now, showing that he understands and accepts Emily’s point.
5.
Why does Emily bring up the term ‘users’?
To show that it means the same as beneficiaries
To explain that it can sound impersonal or negative
To suggest it is the best term for the program
To ask Kevin to remove it from the schedule
Explanation:
Emily says ‘users’ can sound impersonal or negative, which is why she mentions it.
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Tiếp theo:
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