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Listening Quiz: Từ Chối Cấp Đơn Thuốc Đã Bị Sửa Đổi – Easy Level
Th10 7, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Dược sĩ (English for Pharmacist)
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1.
What is the conversation mainly about?
How to prepare medicine for a customer
Writing a report about a customer complaint
Choosing the fastest way to contact a doctor
Refusing to fill a prescription that may have been changed
Explanation:
Laura notices that the numbers on the prescription seem changed, says it is not safe, and tells John not to fill it. The main idea is refusing to fill a possibly altered prescription.
2.
Why does Laura say the prescription should not be filled?
The medicine is out of stock
The doctor already canceled it
The numbers seem changed and it could be dangerous
The customer forgot to sign it
Explanation:
Laura says, ‘the numbers seem changed’ and ‘It could be dangerous,’ which is why she refuses to fill it.
3.
What does Laura ask John to do after they decide not to fill the prescription?
Call the customer immediately
Write down what happened in the report
Prepare a different medicine
Throw the prescription away
Explanation:
Laura says, ‘Also, write down what happened in the report.’
4.
Why does John say, ‘I will call the doctor to confirm the prescription’?
He wants to ask for a different report form
He is angry that the customer brought the wrong paper
He wants to check whether the prescription is valid before taking further action
He plans to fill the prescription without telling Laura
Explanation:
John has already agreed not to fill the prescription and wants to confirm it with the doctor, showing he is checking whether it is valid before proceeding.
5.
What can be inferred about Laura and John?
They do not trust doctors at all
They are willing to ignore safety if a customer is waiting
They care about safety and proper procedure
They want to avoid making any report
Explanation:
They refuse to fill the altered prescription, discuss reporting the incident, and want to confirm the prescription with the doctor. This shows they care about safety and procedure.
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