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Listening Quiz: Thuyết Trình Báo Cáo Đánh Giá Truyền Thông Hàng Năm – Advanced Level
Th5 18, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quan hệ công chúng (English for Public Relations Specialist)
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1.
What is the main purpose of David’s presentation?
To report on the company’s communication improvements
To discuss social media trends
To introduce a new client newsletter
To train employees on weekly meetings
Explanation:
David says he will present the communications report and then summarizes improvements in internal and external communication.
2.
How much did internal communication improve this year?
By 85%
By 10%
By 30%
By 20%
Explanation:
David states, ‘This year, we improved our internal communication by 20%.’
3.
What change did David mention in response to Sophia’s question about employee feedback?
Feedback scores dropped from 85% to 70% satisfaction
Employee complaints increased by 20%
Feedback scores rose from 70% to 85% satisfaction
Employees stopped attending meetings
Explanation:
David explains that employee feedback scores rose from 70% to 85% satisfaction.
4.
What did the company do to improve external communication with clients?
It trained employees on crisis communication
It launched a new newsletter and improved social media posts
It opened new offices for clients
It reduced email updates and canceled meetings
Explanation:
David says the company improved external communication by launching a new newsletter and improving social media posts.
5.
What can be inferred about the company’s current communication priorities?
It believes internal communication no longer needs attention
It considers crisis communication an area that still needs work
It is mainly focused on ending client interaction
It has already completed all planned training sessions
Explanation:
David says they need to enhance crisis communication strategies, which shows this is an area that still needs more focus.
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