Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Băn khoăn về vị trí bàn – Medium Level
Th6 24, 2024
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý nhà hàng (English for Restaurant Manager)
‹
1
2
3
4
5
›
1.
What is the conversation mainly about?
B. Emily explains the restaurant’s menu and daily specials
A. William asks for help because he received a table that is not the one he reserved
C. William complains about the price of his meal
D. Emily and William discuss a reservation for a large group
Explanation:
William says he reserved a window seat but was seated far away, and Emily offers to move him to a free window table. The conversation is mainly about correcting the table location.
2.
Why is William upset when he speaks to Emily?
D. He wants to change his order after being seated
A. His meal is taking too long to arrive
C. The restaurant is too crowded for him to sit down
B. He reserved a window seat, but his current table is far away
Explanation:
William directly says, ‘I reserved a window seat, but this is far away.’
3.
What does Emily offer to do after checking the situation?
B. Move William to a free window table
D. Bring William a different menu
A. Give William a discount on his meal
C. Cancel William’s reservation
Explanation:
Emily says, ‘We have one window table free now. Would you like to move?’ which shows she offers him a free window table.
4.
Why does Emily say, ‘We want all our guests to be happy’?
B. To tell William that he must wait longer
C. To ask William to leave the restaurant quickly
D. To say that the window tables are only for special customers
A. To explain that the restaurant cares about fixing the seating problem
Explanation:
Emily says this after offering to move William, showing her intention is to reassure him and explain that the restaurant wants to resolve the issue.
5.
How does William likely feel after Emily helps him?
B. More satisfied with his visit
A. Still frustrated because nothing changed
C. Angry because he had to move tables
D. Confused about where his reservation is
Explanation:
William says, ‘This makes my visit much better,’ which shows he feels more satisfied after Emily fixes the problem.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: Thảo Luận về Vắc-xin HPV cho Trẻ 12 Tuổi – Medium Level
Tiếp theo:
Listening Quiz: Lựa chọn các phương án cho mô hình cửa hàng mới – Advanced Level
→