Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Xử lý chậm trễ giao hàng và doanh số bị mất – Advanced Level
Th9 13, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
‹
1
2
3
4
5
›
1.
How long is the shipment delayed?
Two days
Five days
One day
Three days
Explanation:
Mark says, “The shipment is delayed by three days.”
2.
What cover does Mark suggest offering to customers?
A discount on future orders
A gift card with each order
Refunds for all purchases
Free shipping
Explanation:
Mark says, “We can provide a discount on future orders.”
3.
What does Emma say she will do about the sales team?
Call each customer individually
Hold a training session
Send a message to all sales reps
Visit the sales office
Explanation:
Emma says, “I will send a message to all sales reps.”
4.
What will Emma prepare about the situation?
A report on potential losses
A list of customer complaints
A new marketing plan
A schedule for next month
Explanation:
Emma says, “I will prepare a report on potential losses.”
5.
What can be inferred about the company’s current situation?
The sales team has already solved the problem
The supplier has already canceled the order
The company has no customers waiting for the product
The delayed shipment may cause sales to decrease
Explanation:
Emma says the delay will affect sales, and Mark says customers are waiting and they need to track lost sales, so the delay may cause sales to decrease.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Listening Quiz: An Toàn Phóng Xạ cho Thí Nghiệm Tán Xạ Neutron – Advanced Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Rà soát nội dung sơ sài để cải thiện – Medium Level
→