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Listening Quiz: Trình bày phân tích tỷ lệ thắng cạnh tranh – Medium Level
Th2 24, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý kinh doanh (English for Sales Manager)
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1.
What is the main topic of John and Sophia’s conversation?
A review of a new office relocation proposal
A plan for hiring more sales representatives
A discussion about a company’s win rate and how to improve it
A report about customer complaints on billing errors
Explanation:
They discuss the company’s win rate dropping, the reasons for lost deals, and possible actions to improve results.
2.
By how much did the overall win rate drop last quarter?
5%
10%
20%
15%
Explanation:
John says, “Our overall win rate dropped by 10% last quarter.”
3.
According to John, where are most of the losses happening?
In the enterprise client segment
In the new customer segment
In the mid-size client segment
In the small client segment
Explanation:
John states that most losses are in the mid-size client segment.
4.
What can be inferred about pricing changes?
They are already lower than competitors’ prices
They are less important than delivery improvements
They require approval before they can be made
They can be changed immediately without permission
Explanation:
Sophia asks about adjusting pricing, and John replies that pricing changes need approval, which implies they cannot be made right away.
5.
What does Sophia ask John to do at the end of the conversation?
Prepare a detailed action plan
Approve the pricing changes
Send the customer feedback to competitors
Meet with the mid-size clients immediately
Explanation:
Sophia ends by saying, “Please prepare a detailed action plan.”
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