Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Kế hoạch cập nhật đánh giá sản phẩm – Easy Level
Th11 19, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên SEO (English for SEO Specialist)
‹
1
2
3
4
5
›
1.
What are John and Jessica mainly discussing?
Ways to increase sales through advertising
A schedule for training new support staff
Plans for reviewing feedback and preparing a product update
How to handle customer complaints about a product update
Explanation:
They discuss checking current reviews, fixing top issues, preparing a FAQ, updating the product page, and setting a date for the update.
2.
What does John suggest they do first?
Set a date for the update
Prepare a FAQ section
Update the product page
Check all current reviews
Explanation:
John says, ‘First, we should check all current reviews.’
3.
What does Jessica say she will do about the top issues?
Cancel the update
Remove the product page
Talk to the support team
Write new reviews
Explanation:
Jessica says, ‘I will talk to the support team about this.’
4.
Why does John want them to prepare a FAQ section?
To delay the update
To help customers understand the changes
To replace the product page
To collect new reviews
Explanation:
Jessica explains, ‘That will help customers understand the changes.’
5.
What can be inferred about the update plan?
It does not need any support team involvement
It has already been completed
It will be based partly on customer feedback
It will not include any product page changes
Explanation:
They first check current reviews to find common problems, then fix the top issues, so the plan is based partly on customer feedback.
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Tiếng Anh Kinh Doanh: Lựa chọn các phương án cho mô hình cửa hàng mới – Advanced Level
Tiếp theo:
Flashcards và Quiz Từ Vựng: Điều tra lạm dụng tài chính – Easy Level
→