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Listening Quiz: Quản lý động lực nhóm trong một nhóm hỗ trợ người chăm sóc – Advanced Level
Th9 13, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhân viên công tác xã hội (English for Social Worker)
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1.
What is the main topic of Sarah and David’s conversation?
Planning a fundraising event for the group
Managing group dynamics in a support meeting
Discussing travel arrangements for members
Choosing a new meeting location
Explanation:
Sarah says, ‘Today, we will talk about managing group dynamics,’ and the rest of the conversation focuses on handling participation, upset members, and encouraging quiet members.
2.
What does Sarah do when some members talk too much?
She ends the meeting early
She asks them to leave the meeting immediately
She gently reminds people to share time equally
She lets them continue without interruption
Explanation:
Sarah directly says, ‘I gently remind people to share time equally.’
3.
What does Sarah say she does when someone gets upset during the meeting?
She ignores the person until the meeting ends
She acknowledges their feelings and offers support
She changes the topic right away
She asks another member to calm them down
Explanation:
Sarah says, ‘I acknowledge their feelings and offer support.’
4.
What can be inferred about Sarah’s approach to leading the group?
She wants only outspoken members to participate
She avoids dealing with difficult situations
She tries to make members feel respected and safe
She prefers strict rules over listening to members
Explanation:
Sarah mentions reminding members fairly, speaking privately, acknowledging feelings, and helping everyone feel heard and safe, which shows she aims to make members feel respected and safe.
5.
How does Sarah encourage quiet members to speak?
She asks louder members to answer for them
She gives them written tests before the meeting
She calls on them without warning
She asks simple questions and waits patiently
Explanation:
Sarah says, ‘I ask them simple questions and wait patiently.’
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