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Listening Quiz: Bài học rút ra từ sự cố lớn – Advanced Level
Th3 19, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Kỹ sư phần mềm (English for Software Engineer)
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1.
What is the main topic of the conversation?
A discussion about hiring new employees
A debate about changing the company logo
A discussion about planning a team celebration
A review of an incident and ways to prevent future problems
Explanation:
Sarah and Kevin review a major incident, identify its cause, and discuss improvements such as better monitoring, communication, documentation, and training.
2.
What caused the system to fail?
A missing report in the knowledge base
A power outage in the office
A software bug
A lack of training for new staff
Explanation:
Kevin says, “The system failed because of a software bug.”
3.
According to Kevin, what was slow and unclear for many team members?
The incident response process
The software update schedule
The monitoring tools
The training on the new process
Explanation:
Kevin states, “It was slow and unclear for many team members,” referring to the response process.
4.
What can be inferred about the team’s reaction to the incident?
They recognized some warning signs but did not respond quickly enough
They had already documented the lessons before the incident
They ignored all warning signs on purpose
They solved the issue before it affected anyone
Explanation:
Kevin says some errors appeared before the incident, but they did not act fast, which shows they noticed warning signs but responded too slowly.
5.
What will Sarah do next?
She will cancel the training session
She will call the software vendor immediately
She will start writing the report
She will update the monitoring tools herself
Explanation:
Sarah says, “I will start writing the report today,” so writing the report is the next action she mentions.
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