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Listening Quiz: Cuộc họp rà soát hiệu suất nhà cung cấp logistics bên thứ ba (3PL) – Easy Level
Th10 27, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý chuỗi cung ứng (English for Supply Chain Manager)
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1.
What is the main topic of the conversation?
A complaint about late office deliveries
A plan to redesign a company website
A review of shipping performance results
A discussion about hiring new employees
Explanation:
Laura and James are reviewing 3PL performance metrics, including delivery accuracy, damage rates, and costs.
2.
What was the delivery accuracy this month?
92%
98%
95%
99%
Explanation:
Laura says, “It improved to 98% this month.”
3.
Why did costs rise?
Because of higher fuel prices
Because of extra staff training
Because of damaged products
Because of warehouse repairs
Explanation:
Laura explains that costs increased mostly due to higher fuel prices.
4.
What can be inferred about Laura and James’s priority for next month?
They want to continue tracking performance and try to reduce costs
They want to ignore cost issues and focus only on delivery
They expect delivery accuracy to drop significantly
They plan to stop measuring damage rates
Explanation:
James asks if costs can be improved next month, and Laura says they plan better route planning. He also says to keep tracking the key points.
5.
Why does James say, “Keep tracking these key points”?
He is unhappy with the delivery accuracy result
He is asking Laura to change the report format
He wants Laura to stop the review immediately
He wants the team to continue monitoring performance measures
Explanation:
James says this after discussing accuracy, damage rates, and costs, showing that he wants these performance measures monitored going forward.
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