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Listening Quiz: Thông báo thu hồi sản phẩm khẩn cấp – Medium Level
Th6 20, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý chuỗi cung ứng (English for Supply Chain Manager)
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1.
What is the main purpose of Paul and Sophia’s conversation?
To discuss a supplier contract
To plan a new product launch
To organize an urgent product recall
To review customer feedback
Explanation:
They discuss a safety issue with a product batch and plan an immediate recall, including stopping shipments and informing the supply chain and customers.
2.
What does Paul ask Sophia to include in the communication to the supply chain?
A discount offer for customers
A request to delay all payments
Clear instructions on returning the products
A list of new product features
Explanation:
Paul says, ‘Make sure to include clear instructions on returning the products.’
3.
What will Sophia do regarding the public statement?
Ask the suppliers to write it
Post it immediately without review
Draft it and send it to Paul for approval
Ignore it until the recall is complete
Explanation:
Sophia says, ‘I will draft the statement and send it to you for approval.’
4.
What can be inferred about the product batch?
It is only being sent to distributors
It is being recalled because of a safety issue
It was sold at a lower price than expected
It has already been replaced by a newer model
Explanation:
Paul says there is a safety issue and that they must recall the products immediately, which shows the recall is due to safety concerns.
5.
Why does Paul say, ‘Let’s work fast to avoid any accidents’?
To change the topic to customer complaints
To ask Sophia to stop contacting suppliers
To emphasize the urgency of handling the recall carefully
To suggest they should wait for more information
Explanation:
Paul’s remark follows instructions about the recall and public warning, showing he wants the team to act quickly to prevent harm.
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