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Listening Quiz: Khiếu Nại Của Khách Về Tốc Độ Tour – Medium Level
Th10 4, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
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1.
What is the main topic of Robert and Mia’s conversation?
Mia is asking for a refund for the tour.
Mia is complaining that the guide was rude to her.
Mia is giving feedback that the tour moved too quickly for her.
Robert is explaining the history of the places they visited.
Explanation:
Mia says the tour was too fast, she could not enjoy the places properly, and she wants more time at each stop. The conversation is mainly about her feedback on the tour pace.
2.
What did Mia say she could not do properly during the tour?
Take photos at every stop.
Understand the guide’s instructions.
Enjoy the places properly.
Find the meeting point on time.
Explanation:
Mia directly says, ‘I could not enjoy the places properly.’
3.
What does Robert say the company tries to do with the tour schedule?
Keep the schedule tight.
Change the guide at each location.
Make it shorter for every guest.
Add more stops for sightseeing.
Explanation:
Robert says, ‘We try to keep the schedule tight.’
4.
Why does Robert say, ‘I will share it with the team’?
He wants to ignore Mia’s suggestion.
He plans to pass Mia’s suggestion to others in the company.
He is saying the tour cannot be changed at all.
He is asking Mia to contact the team herself.
Explanation:
Robert says Mia’s idea is good and then says he will share it with the team, which shows he intends to pass along her suggestion.
5.
What can be inferred about Mia’s opinion of the tour guide?
She had a positive opinion of the guide.
She did not meet the guide during the tour.
She was unhappy with the guide’s speaking style.
She thought the guide was unhelpful.
Explanation:
Mia says, ‘The guide was very nice, though,’ which indicates she had a positive opinion of the guide.
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Flashcards và Quiz Từ Vựng: Khiếu Nại Của Khách Về Tốc Độ Tour – Medium Level
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