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Listening Quiz: Thảo Luận Chiến Lược Tối Ưu Hóa Kệ Kỹ Thuật Số – Medium Level
Th6 6, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Quản lý thương hiệu (English for Brand Manager)
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1.
What is the main topic of James and Mia’s conversation?
How to train customer service staff
How to improve online product listings
How to design a new company logo
How to reduce shipping costs
Explanation:
They discuss ways to improve product listings online, including titles, images, descriptions, pricing, promotions, reviews, and regular checks.
2.
According to James, what should the team start with?
More customer surveys
Better product titles
A new website layout
Lower shipping fees
Explanation:
James says, ‘We should start with better product titles.’
3.
Why does Mia say high-quality images are important?
They make products cheaper
They replace product descriptions
They help staff answer phone calls
They catch attention and increase sales
Explanation:
Mia says that images catch attention and increase sales.
4.
What does Mia say positive reviews do?
Build trust
Reduce prices
Improve employee morale
Shorten delivery time
Explanation:
Mia says, ‘Positive reviews build trust.’
5.
What can be inferred about the company’s current product listings?
They do not include any pricing information at all
They likely need improvement to attract more customers
They are only used by employees
They are already perfectly maintained
Explanation:
James says they need to improve their product listings and mentions several ways to do so, which suggests the current listings need improvement.
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