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Listening Quiz: Bài Tập Đồng Thuận Tuyên Bố Vấn Đề – Advanced Level
Th11 16, 2025
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Nhà thiết kế trải nghiệm người dùng (UX) (English for UX Designer)
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1.
What is the main purpose of Mark and Laura’s discussion?
To review the company’s delivery schedule
To announce a product launch date
To agree on a clear problem statement
To assign new customer service tasks
Explanation:
They discuss a draft problem statement, check whether everyone agrees, and plan to finalize it.
2.
What draft problem statement does Mark share with Laura?
Our product quality has improved greatly.
Our customers are unhappy with prices.
Our team needs more training.
Our product delivery is often late.
Explanation:
Mark says, ‘Here it is: Our product delivery is often late.’
3.
Why does Mark say delays are a big issue?
They reduce the number of products sold online.
They affect customer satisfaction and costs.
They make the meeting longer than planned.
They make the leadership team disagree.
Explanation:
Mark explains that delays affect customer satisfaction and costs.
4.
What does Laura likely think about the draft problem statement?
It should focus only on customer complaints.
It is already too detailed for the team to discuss.
It needs more specific wording before it can be finalized.
It should be ignored because it is not important.
Explanation:
Laura asks what ‘often’ means and says clarity helps, which shows she thinks the wording needs to be more specific.
5.
What will the team most likely do next?
Cancel the meeting and reschedule it
Summarize feedback and finalize the statement
Prepare a new product design plan
Begin fixing the delivery problem immediately
Explanation:
Mark says, ‘Let’s summarize feedback and finalize the statement,’ and Laura says she will note the key points.
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