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Listening Quiz: Tìm Nguyên Nhân Gốc Rễ Của Vấn Đề Sản Phẩm – Medium Level
Th8 19, 2025
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bởi
Anna Phạm
trong
Tiếng Anh Hóa Học (English for Chemistry)
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1.
What is the main topic of the conversation?
A discussion about a supplier issue causing weak products
A plan to launch a new product line
A review of customer feedback for marketing
A disagreement about company staffing changes
Explanation:
John and Laura discuss a product quality problem, trace it to the upstream process, and identify cheaper materials from the supplier as the cause.
2.
What did John find was causing the products to break too easily?
The materials used were not strong enough
The packaging was too tight
The factory machines were broken
The products were stored in a hot warehouse
Explanation:
John says, “The materials used are not strong enough.”
3.
What did the supplier do recently?
They switched to a cheaper material
They sent the wrong product model
They delayed a shipment
They increased their prices
Explanation:
John states that the supplier “switched to a cheaper material.”
4.
Why does Laura say, “That explains the weak products we see”?
She wants John to stop investigating
She is showing that she understands the cause John found
She is asking John to contact the customer
She is surprised that the products are being recalled
Explanation:
Laura’s comment refers directly to John’s explanation that the supplier changed to a cheaper, weaker material.
5.
What will John most likely do next?
Replace the supplier without discussion
Prepare a report with his findings
Change the product design immediately
Visit customers to apologize for the issue
Explanation:
John says, “I will prepare a report with my findings,” which is the next action he states.
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