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Listening Quiz: Xử Lý Đối Thủ Giảm Giá Vào Phút Chót – Medium Level
Th6 30, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Chuyên viên quản lý khách hàng (English for Account Executive)
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1.
What is the conversation mainly about?
A disagreement about which salesperson should call the client
A plan to launch a new product before a meeting
A client asking for a refund after a delayed delivery
A sudden price cut by a competitor and how Robert and Jessica will respond
Explanation:
The speakers discuss a competitor’s last-minute price cut and strategies to protect their deal, such as highlighting value and offering flexible payment.
2.
What does Robert say they should do first?
Wait for the client to contact them
Highlight their value first
Lower their price immediately
Cancel the presentation
Explanation:
Robert says, ‘Not yet. Let’s highlight our value first.’
3.
What does Jessica say she will do?
Offer flexible payment
Prepare a new presentation
Cut their price as well
Call the client and explain
Explanation:
Jessica says, ‘I will call the client and explain.’
4.
What can be inferred about Robert and Jessica’s situation?
They plan to ignore the competitor completely
They think price is the only factor the client cares about
They believe their deal is still possible to save
They have already lost the client
Explanation:
They discuss responding quickly, highlighting value, and offering flexible payment to keep the client interested, which suggests they think the deal can still be saved.
5.
Why does Robert suggest offering flexible payment?
To make the presentation shorter
To avoid talking about features
To make the competitor lower its price again
To keep the client interested
Explanation:
Jessica responds, ‘That might keep the client interested,’ showing the purpose of the flexible payment offer.
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