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Listening Quiz: Phát Hiện Kiểm Toán Hệ Thống Quản Lý Chất Lượng – Easy Level
Th1 4, 2024
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bởi
Anna Phạm
trong
Tiếng Anh Hóa Học (English for Chemistry)
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1.
What is the main topic of Mia and Robert’s conversation?
Plans for a company holiday party
The launch of a new product line
A complaint about office supplies
The findings from a quality management system audit
Explanation:
Mia says she has the audit results, and the conversation focuses on problems found and how to improve document control, training, and internal audits.
2.
Which area does Mia say is weak?
Employee scheduling
Office safety
Document control
Customer service
Explanation:
Mia specifically says, ‘First, document control is weak.’
3.
What does Mia suggest doing to fix document control?
Buying new equipment
Reducing the number of audits
Updating and organizing all documents
Hiring more staff
Explanation:
Mia says, ‘We should update and organize all documents.’
4.
What does Mia say about employee training?
It is inconsistent across teams
It only needs minor adjustments
It has already been completed for everyone
It is too expensive to continue
Explanation:
Mia says, ‘Training is not consistent across teams.’
5.
Why does Robert say, ‘Let’s make a plan’?
He is confused about the audit results
He agrees that the issues should be addressed
He wants Mia to repeat the findings
He wants to end the conversation quickly
Explanation:
Robert has just heard the findings and the needed improvements, so his comment shows agreement and a desire to begin planning corrective action.
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