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Listening Quiz: Ghi Chép Việc Bệnh Nhân Từ Chối Tư Vấn – Easy Level
Th6 6, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Dược sĩ (English for Pharmacist)
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1.
What is the conversation mainly about?
How Robert documented a patient’s refusal of counseling
A complaint about missing medicine labels
A plan for changing pharmacy opening hours
A discussion about how to schedule a counseling appointment
Explanation:
Robert and Linda discuss a patient who refused counseling, explaining the benefits, documenting the refusal, and giving written information.
2.
What did Robert say he did as the law requires?
He called the patient’s doctor
He explained the benefits of counseling
He gave the patient a new prescription
He wrote down the patient’s refusal
Explanation:
Robert says, ‘Yes, I wrote it down as the law requires.’
3.
What did Robert tell the patient they could do later?
Speak to Linda directly
Return the medicine tomorrow
Ask for counseling later
Change the prescription later
Explanation:
Robert says he told the patient they can ask later, which means they can ask for counseling later.
4.
Why does Linda say, ‘Perfect. Always keep good records.’?
She is asking Robert to rewrite the leaflet
She is unhappy that the patient refused
She is approving Robert’s documentation and recordkeeping
She wants Robert to stop talking about counseling
Explanation:
Linda praises Robert because he documented the refusal and kept proper records, which she says is important.
5.
What can be inferred about Robert’s actions after the patient refused counseling?
He followed the pharmacy’s required steps carefully
He forgot to tell Linda about the patient
He ignored the refusal and did nothing else
He tried to force the patient to accept counseling
Explanation:
Robert explained the benefits, documented the refusal, offered future counseling, and gave a leaflet, showing he followed the required steps carefully.
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