Chuyển đến phần nội dung
Luyện Nghe Tiếng Anh Chất
Tiếng Anh Chuyên Ngành
Listening Quiz: Theo Dõi Một Yêu Cầu Bồi Thường – Advanced Level
Th7 15, 2025
—
bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
‹
1
2
3
4
5
›
1.
What is the main purpose of Emily’s call to James?
To explain why his claim was denied
To ask him to submit a new claim form
To check the status of his claim and give him an update
To schedule a meeting about his payment plan
Explanation:
Emily says she is calling about James’s claim, wants to check if it was processed, and then confirms that it was approved and explains when payment will be sent.
2.
When will the payment be sent?
Next week
Within three days
By the end of the day
After James sends more documents
Explanation:
Emily says, ‘The payment will be sent within three days.’
3.
What did James say when Emily told him the claim was approved?
He said that was great news and asked when he would get payment
He asked for a copy of the email
He said he had already received the payment
He asked Emily to reopen the claim
Explanation:
After Emily says the claim was approved yesterday afternoon, James replies, ‘That is great news. When will I get payment?’
4.
What can be inferred about James’s claim after Emily checks the status?
It was rejected because of missing information
James must call back later to confirm it
It was approved and no further action is needed from James
It still needs another review
Explanation:
Emily confirms that the claim was approved yesterday afternoon and says, ‘No, everything is complete from your side.’ This shows the claim is finished and James does not need to do anything else.
5.
What does Emily tell James about whether he needs to do anything else?
He needs to wait for another email
No, everything is complete from his side
He should call the payment department
He needs to send additional documents
Explanation:
Emily directly says, ‘No, everything is complete from your side.’
Previous
Check
Next
Finish
Reset
Luyện tập thêm về bài học này:
Listening Lesson
Vocabulary Flashcards and Quiz
←
Trước đó:
Flashcards và Quiz Từ Vựng: Kích Hoạt Kế Hoạch Sự Cố Lớn Của Bệnh Viện – Easy Level
Tiếp theo:
Tiếng Anh Thiết Kế UX: Đấu Tranh Cho Người Dùng Yếu Thế Trong Thiết Kế Sản Phẩm – Advanced Level
→