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Listening Quiz: Xử Lý Việc Hủy Tour Vào Phút Chót – Medium Level
Th7 30, 2024
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bởi
Anna Phạm
trong
Tiếng Anh dành cho Hướng dẫn viên du lịch (English for Tour Guide)
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1.
Why is James calling Anna?
A tour participant canceled at the last minute.
The transport company lost the reservation.
Anna asked him to organize a new tour.
The hotel changed the tour schedule.
Explanation:
James says that one of the tour participants just canceled, and Anna asks when they told him, confirming that this is the problem.
2.
What does James say they need to do after the cancellation?
Find a new tour guide immediately.
Cancel the entire tour for everyone.
Book a different destination.
Inform the hotel and transport.
Explanation:
James states, ‘We need to inform the hotel and transport.’
3.
What does Anna suggest they should also do?
Call the participant back.
Offer a refund to all participants.
Check if others want to join.
Change the tour date.
Explanation:
Anna says, ‘we should check if others want to join.’
4.
What does James say he will do about the tour guide?
Call the guide after the tour.
Cancel the guide’s contract.
Ask the guide to wait for an update.
Send a message to the guide.
Explanation:
James responds, ‘I will send a message to the guide.’
5.
How does Anna feel about the situation?
She does not want to help.
She thinks it is easy to solve.
She is concerned but cooperative.
She is angry with James.
Explanation:
Anna says, ‘That is difficult,’ but she also offers help and suggests actions, showing concern and cooperation.
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Tiếng Anh Du Lịch: Xử Lý Việc Hủy Tour Vào Phút Chót – Medium Level
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Tiếng Anh Nội Dung Số: Lập Kế Hoạch Chuỗi Video – Medium Level
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